Data protection declaration


Welcome to Institut Dr. Foerster GmbH & Co. KG.
Thank you for visiting our company's website. We value your privacy and the protection of your personal information. Please read the following information so that you are fully aware of the processing of your personal information on our websites.

1 Responsible party

1.1 Provider of this website and the data controller for the processing of your personal data within the meaning of the European Data Protection Regulation (EU-GDPR) or the Federal Data Protection Act (FDPA) is the Institut Dr. Foerster GmbH & Co. KG, represented by the management.

1.2 Please use the contact information given in the Imprint to get in touch with us.

1.3 The data protection officer can be contacted at:
TERCENUM AG (external data protection officer)

1.4 The term "User" includes all customers and site visitors of our online content. The terminology used, e.g. "Users" are to be understood as gender-neutral.

2 Basic information on data processing

2.1 We process personal data of users only in compliance with the relevant data protection regulations. The data of the users are processed only if a legal permission is present. i.e. user consent is given if data processing is required for carrying out our contractual services and online services, if the data processing is a statutory requirement, collection of access data is required for our legitimate interests (i.e. interest in the analysis, optimization and user-friendly operation of our online offer), particularly in measuring our reach and use of third-party services.

2.2 With regard to the processing of personal data on the basis of the Data Protection Regulation (GDPR) that came in force from 25 May 2018, the legal basis for the consents Art. 6 para. 1 lit. a and Art. 7 GDPR, the legal basis for processing in order to fulfill our legal obligations Art. 6 para. 1 lit. c GDPR and the legal basis for processing in order to safeguard our legitimate interests is Art. 6 para. 1 lit. f GDPR.

2.3 We undertake state-of-the-art organizational, contractual and technical security measures to ensure that the provisions of data protection laws are adhered to and to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

3 Processing personal data

3.1 Personal data, such as address, communication information and the processing operations expressly mentioned in this privacy policy, are processed to fulfill our contractual obligations and implementation of pre-contractual measures and to fulfill legal obligations. These services include the provision, execution, maintenance, optimization and security of our services, features as well as user services.

3.2 When a user contacts us, the user details are stored exclusively for the purpose of processing the request. After processing the requests, the collected data will be deleted immediately, as long as no legal storage periods are specified.

4 Collecting access data

4.1 Based on our legitimate interests, we collect data of all accesses to the server of this service (so-called server log files). The access data includes the name of the retrieved web page, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (previously visited page), IP address and the requesting provider.

4.2 We use the log data only for statistical evaluations without mapping the individual-related data of the user or other profiling according to the statutory provisions for operation, security and optimization of our online content. However, we reserve the right to retrospectively check the log data if, based on concrete evidence, legitimate suspicion of unlawful use exists

5 Use of Cookies

5.1 Cookies are small text files that are stored on your computer system. Firstly, our website uses so-called "cookies", which serve to make our website more user-friendly, effective and secure - for example, when it comes to speeding up navigation on our platform. Secondly, we use cookies that are transferred from our server to your computer system, which are so-called "session cookies".
The session cookie remains on your computer system and allows us to recognize your computer system on your next visit (so-called permanent cookies). These "Sessions-Cookies" will be deleted after 7 days.

5.2 What information is saved in cookies?
The cookies used by Institut Dr. Foerster GmbH & Co KG do not save any personal data. The cookies used by us can therefore not be traced to any particular person or user. All active cookies have an identification number. Your personal data can never be traced back to this identification number.

6 Integration of Services and Third Party Content/Social Plug-ins

6.1 We install third-party content or service offerings in our online content to embed their content and services such as videos or fonts (collectively referred to as "content") based on our legitimate interests (i.e., interest in the analysis, optimization, and user-friendly operation of our online content). It is always assumed that the third party service provider of this content can detect the IP address of the user, because without the IP address the third party cannot send content to another browser. The IP address is therefore required for the presentation of this content.

We endeavour to use content from service providers who use the IP address exclusively for the delivery of the said content. Third parties may also use so-called Pixel-Tags (invisible graphics, also referred to as "Web Beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The alias information may be stored in cookies on the user's device and may include, but is not limited to, technical information of the browser and operating system, referring web pages, visit time, and other information related to the use of our online content.

6.2 The following figure gives an overview of third-party providers, their contents and links to their privacy statements, which provides further information on the processing of data and to some extent also includes the redress procedures (so-called Opt-Out) mentioned:

- JS-Plugin
The JStorage plugin is a Javascript component to manage data locally in the browser at the user - which is used by the configurator and sending a request by mail. The plugin is only active in the respective browser of a user, communication with an external server does not take place.

- Session Handling/Caching

7 Use of data for advertising purposes

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.
If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes. A notification as a text message to the contact details given in
point 1 is sufficient. 

8 Contact form and E-mail contact

8.1 Procedure and scope of data processing
On our website a contact form is available, which can be used for electronic contact. If a user uses this option, the data entered in the input mask will be transmitted to us and the FOERSTER branch selected based on country name by you . This data are:

First name / surname / company / street number / zip code / city / country /
E-mail / telephone / fax

At the time of sending the message, no personal data will be stored. To process the data within the context of sending messages, your consent is obtained and referred to this privacy statement.

8.2 Legal basis for data processing
Legal basis for the processing of the data is the consent of the user as per Art. 6 para. 1 lit. a of GDPR.
The legal basis for the processing of the data transmitted while sending an e-mail is Art. 6 para. 1 lit. f GDPR. If e-mail contact is used to conclude a contract, then additional legal basis for the processing is the Art. 6 para. 1 lit. b of GDPR.

8.3 Purpose of data processing
The processing of personal data from the input mask is done sole for establishing contact. Contacting via e-mail is also a part of the required legitimate interest in the processing of the data. Processing of other personal data while sending is done to prevent misuse of the contact form and to ensure the security of our information technology systems.

8.4 Storage duration
The data will be deleted as soon as it is no longer required for the purpose it was collected. This is done for the personal data from the input mask of the contact form and data sent by e-mail, if the respective communication with the user has ended. The communication is terminated when it can be inferred from the circumstances that the relevant facts have been clarified. Additional personal data collected during the sending process will be deleted immediately after dispatch.

9 Secure data transfer

We transfer your personal data securely in encrypted form. This applies to your orders and customer login. We use the SSL (Secure Socket Layer) encoding system for this purpose.

10 Disclaimer for links and references

We assume no liability for contents, copyrights compliance and mandatory identification outside the scope of responsibility.

11 User rights and deletion of data

11.1 Users have the right to receive full information about their personal data stored by us. Moreover, users have the right to correct, delete or restrict the processing of their personal data. They can exercise their rights to data portability and can file a complaint with the competent authority in the case of unlawful data processing:

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg

Post box 10 29 32, 70025 Stuttgart
Königstraße 10a, 70173 Stuttgart
Tel.: +49 711 615541–0
Fax: +49 711 615541–15
E-Mail: poststelle(at)

Users can revoke their consent at any time without giving reasons and without disadvantages, in principle with future effect. You can send your objection by e-mail, fax or letter to the following contact details:

In Laisen 70
72766 Reutlingen
Fax: +49 7121-140-488

11.2 The data stored by us are deleted as soon as they are no longer necessary for their purpose and the deletion does not conflict with any legal storage requirements.

12 Download and print

You can also download this text in PDF format. To view and print the PDF files, you need a PDF viewer, which can be downloaded for free from Adobe Systems GmbH. You can print the PDF file using Adobe Reader by choosing Print from the File menu.

13 Changes in the data protection declaration

13.1 We reserve the right to change the privacy policy in order to adapt it to changed legal situations or to changes in the service and data processing. However, this only applies to declarations of data processing.
If users' consent is required or elements of the privacy policy contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users.

13.2 Users are requested to be up-to-date about the content of this privacy policy, as changes will soon be expected in the course of the implementation of the EU-GDPR, the new GDPR, the area and country-specific regulations and the ECJ jurisprudence.

Download Privacy Policy (.pdf, 9.29 KB)


Data protection information for customers and suppliers


The protection of your personal data is of utmost importance to us!
Data protection information for customers and suppliers EN (.pdf)

Der Schutz Ihrer persönlichen Daten ist für uns von höchster Bedeutung.
Datenschutzinformation für Kunden und Lieferanten DE (.pdf)